How pharmacies are offering access to mobility aids

2026-03-14 - 00:14

Pharmacies are well-positioned to assist patients just discharged from hospital with suitable mobility support at home. (BIG Pharmacy pic) PETALING JAYA: For many families, the need for mobility support becomes clear when loved ones begin to struggle with everyday movements that once felt routine. Standing from a seated position, walking short distances or simply getting around safely indoors or outdoors can become more difficult over time. This may be the case when one is recovering from surgery, an injury, or age-related mobility challenges. It is often at this point that families start looking for mobility aids: wheelchairs, walkers or crutches. But which option is suitable? And how can the mobility aid be used safely? A trusted touchpoint for patients and caregivers Community pharmacies are among the most accessible healthcare touchpoints across the country. After being discharged from the hospital, patients and caregivers frequently visit pharmacies not only to fill prescriptions but also to seek advice on recovery and mobility support. As accessible healthcare professionals, pharmacists are well-positioned to provide guidance, help interpret hospital discharge instructions, assess patients’ needs, and guide families in selecting suitable home mobility aids while supporting patients’ needs. Choosing the right mobility aid Choosing the right mobility aid is essential in ensuring proper long-term recovery. (BIG Pharmacy pic) Mobility aids may seem straightforward, but selecting the wrong equipment can create new risks instead of solving existing problems. For instance, poorly fitted crutches can strain posture, while an unsuitable wheelchair may be difficult for caregivers to handle. In some cases, improper equipment may even increase the risk of falls or delay recovery. Choosing the right mobility aid, therefore, requires proper assessment. Factors such as a person’s medical condition, height, weight and mobility level must be considered, along with whether the aid is for short-term recovery or longer-term support. Practical considerations such as caregiver assistance, and whether it will be used indoors or outdoors, also matter. Where possible, individuals and caregivers are encouraged to present medical reports, doctors’ notes or discharge summaries to the attending pharmacist. These help them better understand the situation and recommend the most suitable equipment. Regaining independence and confidence Mobility aids assist in maintaining support and quality of life for a patient rather than limiting their movement. (BIG Pharmacy pic) Some people reject the idea of using mobility aids when it is first suggested, as many associate them with ageing or loss of independence. In reality, these devices are meant to support mobility and safety. The right aid can help prevent falls, reduce physical strain and allow people to move around with greater confidence. Rather than limiting independence, the right mobility support can help individuals remain active and maintain their quality of life. Bringing rehabilitation support into the pharmacy BIG Pharmacy offers dedicated rehabilitation service and equipment through BIG Rehab. (BIG Pharmacy pic) Recognising the importance of accessible mobility support, BIG Pharmacy has integrated rehabilitation expertise within its outlets. BIG Pharmacy offers a dedicated service called BIG Rehab that focuses on rehabilitation and medical equipment to support people during their recovery, or daily living needs. BIG pharmacists are also trained by rehab specialists to guide patients and caregivers in selecting the right mobility aids. One can receive personalised recommendations, learn how to properly adjust and use equipment, and test mobility aids before making a purchase decision. Beyond mobility aids, BIG Pharmacy also provides access to a wider range of rehabilitation and medical equipment, along with servicing, rental options and ongoing support. Expanding the role of community pharmacies BIG Pharmacy aims to become a trusted name in communities, supporting both patients and caregivers. (BIG Pharmacy pic) Access to the right mobility support can make a meaningful difference in helping people move safely, whether they are recovering from injury or managing mobility challenges that come with age. Community pharmacies like BIG Pharmacy are increasingly becoming a trusted point of support for patients and caregivers seeking practical and informed guidance, alongside accessible healthcare solutions within their neighbourhoods.